Management Team

Joanna

Joanna Williams

Head of Counselling Joanna is a qualified psychotherapeutic counsellor and hypnotherapist. Her particular areas of professional interest are grief and loss, anxiety, trauma, and self-defeating behaviours. Joanna’s responsibilities at Professional Help include client assessment and support, counsellor training, and organisational policy and ethics. As well as working for Professional Help and on GriefChat, Joanna has …

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Chantelle Rose

Chantelle Rose

GriefChat Business Support Manager Day to day business support is carried out by Chantelle Rose, an experienced customer service and administration manager. Chantelle has enjoyed a varied career working across retail, business and in the charity sector. Chantelle looks after Professional Help’s growing team of Associate Counsellors and ensures that our counselling services are delivered …

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Catherine Betley

Catherine Betley

GriefChat Founder/Managing Director Professional Help was established in 2012 by Catherine Betley who has over 20 years’ experience of managing counselling and therapy organisations, starting and developing new projects and ventures and delivering training and support to a huge range of organisations. Catherine has worked in business and across the voluntary and community sector at …

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Sarah Hill

Sarah Hill

Head of GriefChat Sarah Hill has worked within the voluntary, public and education sectors for 18 years in a wide variety of organisations ranging from household name helplines to the RHS Chelsea Flower Show, and joined Professional Help in 2016. She originally worked for Cruse Bereavement Care before training as a secondary school music teacher, …

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Nicola Massey

Nicola Massey

GriefChat Supervisor Nicola works with both adults and children and has a specialist interest in bereavement counselling, previously working for both Cruse and Childline on their support lines. Following the loss of her own child, she completed further bereavement training for children who have been bereaved.  More recently Nicola has undertaken new qualifications in relationship …

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Mandie Howard

Mandie Howard

EAP & Bereavement Counsellor Mandie is a BACP registered counsellor, qualified in 2014 at City Lit in Covent Garden.  As well as her two year placement at the City of East London Bereavement Service she has also spent two years working with St Joseph’s Hospice in London as a bereavement counsellor. As well as running …

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